Join our team
Posted on February 11, 2025 by CMSE
IT Service Manager
In this pivotal role, you will be responsible for ensuring the smooth and efficient operation of IT services across multiple European countries. Acting as a key link between IT specialists, local coordinators, and external suppliers, you will oversee incident and problem management, service quality, procurement, vendor relations, and infrastructure projects. With a strong focus on continuous improvement, you will play a crucial role in optimizing IT operations and supporting business success.What will you do?
- Support the IT Infrastructure for CMSE and its subsidiaries across Europe.
- Collaborate with country IT coordinators and external suppliers.
- Work closely with specialists, service desk, and local IT coordinators.
- Ensure the IT Operations team operates effectively and efficiently.
- Manage IT procurement processes.
- Monitor incidents and oversee high-priority incident management and evaluation.
- Conduct problem management to identify and resolve recurring issues.
- Prepare and analyze service level reports.
- Plan and coordinate IT maintenance activities.
What do you bring?
- Bachelor degree in Computer Science, Information Technology or related field.
- ITIL certification or proven knowledge.
- 8 years of experience as IT Service Manager.
- Language: English and Dutch
- Experience with service management tooling.
- Service level management in larger companies for IT infrastructure and cloud applications.
- Able to work both independently and in a team, discipline, good organization and social skills.
What do we offer?
You will work in a professional team and in a challenging environment with many opportunities to expand your knowledge and experience. In addition, we offer you:- a gross monthly salary appropriate to your knowledge and work experience.
- a 13th month and 8% vacation allowance.
- 32 vacation days and 5 scheduled days off.
- travel expenses / home office allowance.
About Canon Medical Systems Europe B.V.
If you want to apply, please apply on LinkedIn at: IT Service ManagerCANON Medical Systems Europe BV attaches great importance to diversity and inclusion and offers a respectful working environment in which there is no room for discrimination and intimidation. We endorse governmental policies for hiring and promoting individuals based on their merit, regardless of race, religion, sex, national origin, age, disability, pregnancy, marital status, sexual orientation, gender identity or –expression.
Due to medical device regulatory reasons, not all products/services displayed on this Canon Medical Systems webpage are available in all countries or markets. Future availability of the products/service cannot also be guaranteed. Don't hesitate to contact your local Canon Medical Systems representative for further details.
